Welcome

👋 Hello, I'm Hudaben Patel

About Me

IT Support Specialist with hands-on experience in network configuration, system troubleshooting, and cloud-based environments. Skilled in Microsoft 365 administration, Active Directory, and enterprise network setups with a strong focus on reliability and user accessibility. Experienced in resolving technical issues, improving system performance, and maintaining structured IT documentation. Known for delivering efficient solutions in fast-paced support environments.

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Specialty
IT Support & Troubleshooting
Network Configuration
Cloud & System Administration
Featured Work
IT Support Portfolio

A collection of technical skills and system expertise in one place

Skills

My Skills

A well-rounded IT professional with expertise in technical support, network systems, cloud platforms, and automation tools.

System Administration

â–ª Windows 10/11 Configuration
â–ª User Provisioning
â–ª Patch Management
â–ª Device Setup
â–ª Microsoft 365, Azure AD, Active Directory, SharePoint

Network & Security

â–ª LAN/Wi-Fi Configuration
â–ª DNS & DHCP Management
â–ª VPN Basics
â–ª TCP/IP Troubleshooting
â–ª Cisco Packet Tracer, Router Configuration Tools

Technical Support

â–ª Issue Diagnosis
â–ª End-User Assistance
â–ª Ticket Resolution
â–ª Documentation Practices
â–ª CRM Systems, Ticketing Systems, Outlook, Excel

Programming & Automation

â–ª Python Development
â–ª PowerShell Basics
â–ª Automation Scripting
â–ª Backend Logic Development
â–ª GitHub Actions, Docker, ASP.Net, C#, PHP

Works

My Projects

A collection of IT support and infrastructure projects demonstrating troubleshooting, system configuration, and real-world implementation

Cloud Notes Management

Developed a Python-based cloud notes application integrated with Azure Blob Storage, improving data accessibility and ensuring reliable, scalable storage for persistent application performance.

  • Python Development
  • Cloud Storage Integration
  • Application Scalability
Multi-Node Active Directory & Virtual Infrastructure Lab

Built a virtualized enterprise environment with Windows Server as Domain Controller and integrated client systems, ensuring network connectivity and centralized identity management.

  • Active Directory Management
  • Virtualization (Oracle VirtualBox)
  • Network Configuration (DNS, IPv4)
Multi-VLAN Network Configuration Lab

Implemented VLAN segmentation and inter-VLAN routing using Cisco devices, establishing DHCP services and troubleshooting network issues within a simulated enterprise environment.

  • VLAN Configuration
  • Network Routing & Switching
  • Cisco Packet Tracer
CI/CD Pipeline DevOps Chatbot

Developed automated CI/CD pipelines using GitHub Actions and Docker, deploying a containerized chatbot on Azure and improving deployment efficiency and system monitoring.

  • CI/CD Pipeline Automation
  • Containerization (Docker)
  • Azure Deployment & Monitoring
Expertise

Specialty

IT support professional who ensures stable systems, efficient troubleshooting, and reliable network performance through structured technical solutions and cloud-based practices.

Incident Resolution Efficiency
0%
System Configuration Accuracy
0%
Network Stability Optimization
0%
Process Documentation & Improvement
0%
Resume

Work Experiences

Experienced IT support professional with a background in system administration, network troubleshooting, and operational efficiency across multiple environments.

IT Support Associate
Top Talent Bridge

Delivered end-user support for POS systems, maintained system uptime, and improved inventory accuracy through efficient troubleshooting and data handling processes.

Jan 2025 - Present
IT Support and Administrative Assistant
Cloud FM

Resolved Microsoft 365 issues, managed user access, and reduced recurring network problems through structured troubleshooting and system improvements.

Feb 2022 - Dec 2022
Computer Operator
A.B. Engineering Works

Configured systems, managed user access, and maintained documentation while ensuring consistent system performance and minimal downtime.

Aug 2020 - Dec 2021
Education

Academic Background

IT and cloud computing education with focus on system support, network configuration, and infrastructure management.

Ontario Certificate in Cloud Computing

Loyalist College, Toronto, Canada
Jan 2023 - Aug 2024

Bachelor of Computer Application

Narmada College of Science and Commerce, India
Aug 2017 - Feb 2020

AZ-900 (Microsoft Azure Fundamentals)
Microsoft

CompTIA A+
CompTIA

Contact

Get in Touch

Feel free to reach out for collaboration, projects, or inquiries. Connect via email or LinkedIn!

  • patelhuda3291@gmail.com
  • +1 437-799-7285
  • Toronto, Canada
  • Linkedin
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